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My XS Engineering nightmare! #79775 Jan 10, 12:14am Jan 10, 12:14am
Joined: Jan 2004
Posts: 9
So, Cal
2001 Spectra Blue Toyota Celica Smaay OP
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My XS Engineering nightmare!
I first want to say that this is a good kit once I got all the stronger manifold, this is about how XS has been treating me ever since i got the kit.

Well where do I begin. You all know the trouble I have been having with XS. Well, this is the tip of the iceberg. 2 months after the turbo was installed the manifold cracked. So I take it in to get fixed. Instead of replacing the manifold XS decides to repair it. In the process of repairing the manifold, they warped the flange horribly, creating an enormous exhaust leak. To fix this, XS decides to Mickey Mouse it and weld a bead around each opening to make a seal. That fixes it temporarily.

Linked Image
look at all the welds
Linked Image
Linked Image

There is also a crank ventilation hose that feeds into the Air Filter before the turbo. It has a small plastic fitting on the end that threads into the filter. Well this keeps coming loose so XS in their infinite wisdom uses a large hex nut to secure the fitting into the filter. More on this in a minute.


About 2 months later, it cracks again. Talking to Reggie he tells me that they are constructing a cast iron manifold. He says to wait until its ready instead of fixing my old one again. Well another month goes by and IDRC is coming up. Again XS gives me the runaround. I happened to meet a very cool guy named Rick Head who is part owner of Innovative Turbo Systems. He says bring it in and ill fix it for you. So I did and he did. After repairing all the cracks in the manifold and can no longer hear the exhaust leaks, I hear a strange wining sound when the turbo spools. I couldnt hear this before because of the sound from the exhaust leaks. I mention this to Rick and we conclude that there might be another leak. So we pull the manifold again and sand down the flange. Unfortunately this sands down the beads and creates the old large leak again. No IDRC finals for me. This is Friday by the way|.

The next Monday, Rick sends out the manifold to be resurfaced. Comparing the old and new manifolds, its obvious how much material was removed to make the flange flush again.

Linked Image

We install everything and I still hear that same whining sound. Another month goes by and again there is another leak|.and once again I call XS and get the runaround about the new manifold. Well, Xmas eve Im heading down to Grandmas house for dinner and the manifold goes. Something fell apart|the car is now un-driveable. I had to wait till the next Monday to get a hold of anyone at XS. After 3 phone calls and threatening to sue, I finally get a new manifold sent to me. However|it wasnt shipped to me until the NEXT MONDAY!!!!! Once again XS drops the ball|

So the new manifold arrives last night and I am getting ready to install it. But a new problem arrives, because of all the removing of the manifold the bolt holes in the head are now stripped. This was fixed with the correct size tap bit. The threads will not be the same again.


HOWEVER||I pulled the turbo to take a few pictures of it next to my future turbo to compare size and this is what I discovered.

Linked Image
Linked Image
Linked Image

Remember that hex nut that was used to secure the fitting into the filter. Guess where it went. Thats right, through the turbo. So now I have a dead turbo. Here is the end of the fitting that was mangled by whatever was bouncing around in the filter.

Linked Image

here you can see the impression from a washer inside the filter. Who in their right mind would use a metal piece on a plastic piece? Especially right in front of the turbo?

Linked Image

Once again I call Reggie at XS and have a little chat. This time I keep my cool and remain calm. I say Reggie, im going to send you a picture, then we are going to talk I sent the pictures and he says wow I say no kidding So he tells me that he will show these pictures to his turbo guy when he gets in around 10:00 AM. Then he will call me. I wait till 1:30 PM and no call, so I call back and Reggie says that the turbo guy saw the pictures and now hes waiting for a response from his Project Manager. (this is the same kind of runaround I would get about the manifold) 4:30 rolls around and still no call. As I expected. I call again and Reggie says that his PM has seen the pictures and will decide how to fix this situation. So here I am with no car, no turbo, and no going to the track this week. This is Tuesday night by the way.

I call Reggie at least 4 times a day for the next 3 days. Its not untill Friday morning do i get an answer from his supervisor. The answer is "you are **** outta luck"

Because i couldnt wait for XS to get off their asses and fix my part and i went to another shop, they will not replace my turbo. XS is playing the "how do we know it wasnt something that the other shop did" card. What a chicken **** excuse...!!!

I witnessed everything that Innovative did and they did nothing to cause this. First of all XS shouldnt have put a metal nut and washer in there in the first place. And to add to that, if the manifold didnt crack i wouldnt have had to take back at all.

Well come monday morning I am filing at small claims court. I have been keeping a log and documenting everything. I tried to give XS a chance to make it right the first time. They chose not to.

Anyone with this kit should check their manifolds and turbos. make sure that fitting hasnt come out like mine did so many times.

I never wanted for things to go this way but i feel that i should warn everyone here what has happened to me.

Re: My XS Engineering nightmare! [Re: Smaay] #79776 Jan 10, 12:23am Jan 10, 12:23am
Joined: Oct 2003
Posts: 2,030
Orange County, Ca
RevMonster
Masta OC
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I think you need to post an email address for XS. This is such a bad situation that I think all of us here on Ecelica should give them hell for pulling all that...

Sorry for the crap you've gone through man. That's why I don't think I'll ever go F.I. on my car until TRD comes out with a GTS kit... just too much chance that some moron will screw something up without a warrenty.


I'm just a crosshair
I'm just a shot away from you
Re: My XS Engineering nightmare! [Re: Smaay] #79777 Jan 10, 12:46am Jan 10, 12:46am
Joined: Nov 2003
Posts: 660
Meridian, MS
Celicaracer18
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1995 Toyota Celica ST
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dude i am so sorry to here that, that must really suck.

has anyone else had any problems from XS, i thought they were a pretty good co. but from the sound of this they need new "turbo guys"

Re: My XS Engineering nightmare! [Re: Celicaracer18] #79778 Jan 10, 1:59am Jan 10, 1:59am
Joined: Apr 2003
Posts: 896
Michigan
element_celica
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wow... thumbsdown
from what you tell us, xs must have very very poor service thumbsdown

good luck man!


rip celi...
95 240sx
Re: My XS Engineering nightmare! [Re: element_celica] #79779 Jan 10, 2:05am Jan 10, 2:05am
Joined: Apr 2003
Posts: 634
CA, Nor*cal
RacerX225
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thumbsdown

That just pisses me off. Does anyone else have these problems with the XS kit? Also those welds are horrible. Probably the worst I have ever seen. thumbsdown



"Champions train, losers complain."




Re: My XS Engineering nightmare! [Re: Smaay] #79780 Jan 10, 2:40am Jan 10, 2:40am
Joined: Jan 2004
Posts: 1,230
Massachusetts
FloydianSlip6
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FloydianSlip6

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Massachusetts
THAT SUCKS thumbsdown Goood luck in court, take those fuckers down man. That just pisses me off on behalf of you angry Take em on Judge Judy, actually texas justice, they fucked with your car and they have the death penalty in texas smile wave

Re: My XS Engineering nightmare! [Re: Smaay] #79781 Jan 10, 2:45am Jan 10, 2:45am
Joined: Sep 2003
Posts: 170
Michigan
chameleon
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2000 Toyota Celica
chameleon

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Michigan
Holy crap Smaay, that stinks!

I'll tell you one thing, what ever Mike Stafford is cooking up for the GTS is begining to sound better and better considering the competition.

Re: My XS Engineering nightmare! [Re: Smaay] #79782 Jan 10, 9:47am Jan 10, 9:47am
Joined: Jan 2004
Posts: 9
So, Cal
2001 Spectra Blue Toyota Celica Smaay OP
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im actually pulling off this kit and putting on a Stafford kit. he is local and i see him almost every day. I am so looking foward to it.

Re: My XS Engineering nightmare! [Re: Smaay] #79783 Jan 10, 10:18am Jan 10, 10:18am
Joined: Jul 2002
Posts: 10,123
Milford, NJ
VSGTS14
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ahhhhh omg, sorry to hear that...
definately a nightmare frown


SUBARU TECNICA INTERNATIONAL
Re: My XS Engineering nightmare! [Re: RevMonster] #79784 Jan 10, 10:30am Jan 10, 10:30am
Joined: Jul 2003
Posts: 1,276
Orange County, CA
2001 Liquid Silver Toyota Celica GT DJ_Curtiz
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Originally Posted by RevMonster

I think you need to post an email address for XS. This is such a bad situation that I think all of us here on Ecelica should give them hell


thumbsup thumbsup thumbsup


DJ CURTIZ - taking over the world one record at a time
Live life on the edge, otherwise you take up too much space.
Re: My XS Engineering nightmare! [Re: Smaay] #79785 Jan 10, 7:29pm Jan 10, 7:29pm
Joined: Aug 2003
Posts: 153
San Bernardino
GjGts
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2004 Toyota Celica
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San Bernardino
good luck bro sorry to hear that

Re: My XS Engineering nightmare! [Re: GjGts] #79786 Jan 10, 7:48pm Jan 10, 7:48pm
Joined: May 2003
Posts: 5,346
LA
spaztikid
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thats horrible...you went through hell and back with ur turbo. I hope you win in court.

Re: My XS Engineering nightmare! [Re: Smaay] #79787 Jan 10, 9:26pm Jan 10, 9:26pm
Joined: Jan 2003
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New Albany, OH
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New Albany, OH
I am just about finished installing the kit, and i better not have thows problems or we are going to set up a huge lawsuit... brand new turbo's installed for us...FREE!!!


BOOSTED GT-S
Re: My XS Engineering nightmare! [Re: SHI_GTS] #79788 Jan 10, 9:59pm Jan 10, 9:59pm
Joined: Sep 2003
Posts: 170
Michigan
chameleon
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2000 Toyota Celica
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Originally Posted by SHI_GTS
I am just about finished installing the kit, and i better not have thows problems or we are going to set up a huge lawsuit... brand new turbo's installed for us...FREE!!!


Sounds like if they fixed the manifold, you should be OK. I wouldn't worry about any thing flying through your turbo because that was a result of a change that some incompetent guy at XS made to his kit. The way they ship the kit out, that could not happen. thumbsup

Re: My XS Engineering nightmare! [Re: element_celica] #79789 Jan 11, 12:23pm Jan 11, 12:23pm
Joined: Aug 2003
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Arizona
celicaTRDgts
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Originally Posted by element_celica
wow... thumbsdown
from what you tell us, xs must have very very poor service thumbsdown

good luck man!


yea true that


[Linked Image]
Re: My XS Engineering nightmare! [Re: Smaay] #79790 Jan 11, 6:50pm Jan 11, 6:50pm
Joined: Dec 2003
Posts: 1
mi
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mi
Sh** man, I"m so sorry to hear.
I have the kit also and thought it was pretty much bulletproof. Now I"m worried. Is there anything else I need to look out for to prevent this? I live kinda far to bring it back to XS.

Re: My XS Engineering nightmare! [Re: gtsturbo] #79791 Jan 11, 7:01pm Jan 11, 7:01pm
Joined: Sep 2003
Posts: 3,077
Saint Louis, MO
slidr
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slidr

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I was planning to buy an XS turbo kit for my GTS this summer. Oh well. frown


Aqua Teen Hunger Force...number one in the hood, G
Re: My XS Engineering nightmare! [Re: Smaay] #79792 Jan 11, 7:25pm Jan 11, 7:25pm
Joined: Aug 2003
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VA
2003 Silver Toyota Celica ERIC
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damn that sucks man sue for enought to cover the complet cost of parts and labor of stafford kit...

i wish i could go turbo...03gts has drive by wire bs...no turbo for me right now ...

Re: My XS Engineering nightmare! [Re: Smaay] #79793 Jan 11, 9:56pm Jan 11, 9:56pm
Joined: Nov 2003
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Meridian, MS
Celicaracer18
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^^you don't need to change your mind about the xs turbo because of this problem, it's the only one that has happend, and it only happend because of the faulty intalation. i think the XS kit is still a very good kit

Re: My XS Engineering nightmare! [Re: ERIC] #79794 Jan 11, 10:07pm Jan 11, 10:07pm
Joined: Jan 2003
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Pennsylvania
LostAngel
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Originally Posted by ERIC
damn that sucks man sue for enought to cover the complet cost of parts and labor of stafford kit...

i wish i could go turbo...03gts has drive by wire bs...no turbo for me right now ...

Is it just the '03's? or are the '04's also affected?

Re: My XS Engineering nightmare! [Re: ERIC] #79795 Jan 12, 8:32pm Jan 12, 8:32pm
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So, Cal
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Originally Posted by ERIC
damn that sucks man sue for enought to cover the complet cost of parts and labor of stafford kit...

i wish i could go turbo...03gts has drive by wire bs...no turbo for me right now ...


Staffords kit will work on the drive by wire systems... Its just the Power FC that wont work right now.

Re: My XS Engineering nightmare! [Re: Celicaracer18] #79796 Jan 12, 8:34pm Jan 12, 8:34pm
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So, Cal
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Originally Posted by Celicaracer18
^^you don't need to change your mind about the xs turbo because of this problem, it's the only one that has happend, and it only happend because of the faulty intalation. i think the XS kit is still a very good kit


XS installed the kit...Its their fault. Every turbo shop i have talked to says its poor design to have the Air Filter right in front of the turbo...

Re: My XS Engineering nightmare! [Re: Smaay] #79797 Jan 12, 10:03pm Jan 12, 10:03pm
Joined: Jan 2003
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Summit NJ
RP137
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i was thinking of getting this turbo as well, but it makes you think twice about it.


[Linked Image]
Re: My XS Engineering nightmare! [Re: Smaay] #79798 Jan 12, 10:38pm Jan 12, 10:38pm
Joined: Jan 2003
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New Albany, OH
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Posts: 169
New Albany, OH
I called XS today to get help on the vacume lines, and they are shit-faces and wont help me. Told me to take it in somewere...


BOOSTED GT-S
Re: My XS Engineering nightmare! [Re: SHI_GTS] #79799 Jan 13, 12:40am Jan 13, 12:40am
Joined: Apr 2003
Posts: 896
Michigan
element_celica
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Originally Posted by SHI_GTS
I called XS today to get help on the vacume lines, and they are shit-faces and wont help me. Told me to take it in somewere...


bad bad bad thumbsdown


rip celi...
95 240sx
Re: My XS Engineering nightmare! [Re: Smaay] #79800 Jan 13, 9:03am Jan 13, 9:03am
Joined: Nov 2003
Posts: 660
Meridian, MS
Celicaracer18
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1995 Toyota Celica ST
Celicaracer18

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Meridian, MS
i like the kit but i am starting to like the tech guys less and less thumbsdown thumbsdown thumbsdown

Re: My XS Engineering nightmare! [Re: SHI_GTS] #79801 Jan 13, 7:18pm Jan 13, 7:18pm
Joined: Jan 2004
Posts: 9
So, Cal
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So, Cal
Originally Posted by SHI_GTS
I called XS today to get help on the vacume lines, and they are shit-faces and wont help me. Told me to take it in somewere...


Sounds like XS's tune to me.

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