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Joined: Jan 2004
Posts: 9
Smaay
New Member
Smaay Jan 10, 7:14am - #79775 
2001 Spectra Blue Toyota Celica
New Member
2001 Toyota Celica

Joined: Jan 2004
Posts: 9
So, Cal
My XS Engineering nightmare!

I first want to say that this is a good kit once I got all the stronger manifold, this is about how XS has been treating me ever since i got the kit.

Well where do I begin. You all know the trouble I have been having with XS. Well, this is the tip of the iceberg. 2 months after the turbo was installed the manifold cracked. So I take it in to get fixed. Instead of replacing the manifold XS decides to repair it. In the process of repairing the manifold, they warped the flange horribly, creating an enormous exhaust leak. To fix this, XS decides to Mickey Mouse it and weld a bead around each opening to make a seal. That fixes it temporarily.

Linked Image
look at all the welds
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Linked Image

There is also a crank ventilation hose that feeds into the Air Filter before the turbo. It has a small plastic fitting on the end that threads into the filter. Well this keeps coming loose so XS in their infinite wisdom uses a large hex nut to secure the fitting into the filter. More on this in a minute.


About 2 months later, it cracks again. Talking to Reggie he tells me that they are constructing a cast iron manifold. He says to wait until its ready instead of fixing my old one again. Well another month goes by and IDRC is coming up. Again XS gives me the runaround. I happened to meet a very cool guy named Rick Head who is part owner of Innovative Turbo Systems. He says bring it in and ill fix it for you. So I did and he did. After repairing all the cracks in the manifold and can no longer hear the exhaust leaks, I hear a strange wining sound when the turbo spools. I couldnt hear this before because of the sound from the exhaust leaks. I mention this to Rick and we conclude that there might be another leak. So we pull the manifold again and sand down the flange. Unfortunately this sands down the beads and creates the old large leak again. No IDRC finals for me. This is Friday by the way|.

The next Monday, Rick sends out the manifold to be resurfaced. Comparing the old and new manifolds, its obvious how much material was removed to make the flange flush again.

Linked Image

We install everything and I still hear that same whining sound. Another month goes by and again there is another leak|.and once again I call XS and get the runaround about the new manifold. Well, Xmas eve Im heading down to Grandmas house for dinner and the manifold goes. Something fell apart|the car is now un-driveable. I had to wait till the next Monday to get a hold of anyone at XS. After 3 phone calls and threatening to sue, I finally get a new manifold sent to me. However|it wasnt shipped to me until the NEXT MONDAY!!!!! Once again XS drops the ball|

So the new manifold arrives last night and I am getting ready to install it. But a new problem arrives, because of all the removing of the manifold the bolt holes in the head are now stripped. This was fixed with the correct size tap bit. The threads will not be the same again.


HOWEVER||I pulled the turbo to take a few pictures of it next to my future turbo to compare size and this is what I discovered.

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Linked Image
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Remember that hex nut that was used to secure the fitting into the filter. Guess where it went. Thats right, through the turbo. So now I have a dead turbo. Here is the end of the fitting that was mangled by whatever was bouncing around in the filter.

Linked Image

here you can see the impression from a washer inside the filter. Who in their right mind would use a metal piece on a plastic piece? Especially right in front of the turbo?

Linked Image

Once again I call Reggie at XS and have a little chat. This time I keep my cool and remain calm. I say Reggie, im going to send you a picture, then we are going to talk I sent the pictures and he says wow I say no kidding So he tells me that he will show these pictures to his turbo guy when he gets in around 10:00 AM. Then he will call me. I wait till 1:30 PM and no call, so I call back and Reggie says that the turbo guy saw the pictures and now hes waiting for a response from his Project Manager. (this is the same kind of runaround I would get about the manifold) 4:30 rolls around and still no call. As I expected. I call again and Reggie says that his PM has seen the pictures and will decide how to fix this situation. So here I am with no car, no turbo, and no going to the track this week. This is Tuesday night by the way.

I call Reggie at least 4 times a day for the next 3 days. Its not untill Friday morning do i get an answer from his supervisor. The answer is "you are **** outta luck"

Because i couldnt wait for XS to get off their asses and fix my part and i went to another shop, they will not replace my turbo. XS is playing the "how do we know it wasnt something that the other shop did" card. What a chicken **** excuse...!!!

I witnessed everything that Innovative did and they did nothing to cause this. First of all XS shouldnt have put a metal nut and washer in there in the first place. And to add to that, if the manifold didnt crack i wouldnt have had to take back at all.

Well come monday morning I am filing at small claims court. I have been keeping a log and documenting everything. I tried to give XS a chance to make it right the first time. They chose not to.

Anyone with this kit should check their manifolds and turbos. make sure that fitting hasnt come out like mine did so many times.

I never wanted for things to go this way but i feel that i should warn everyone here what has happened to me.
Joined: Oct 2003
Posts: 2,030
RevMonster
Masta OC
RevMonster Jan 10, 7:23am - #79776 

Masta OC
2003 Toyota Celica

Joined: Oct 2003
Posts: 2,030
Orange County, Ca
I think you need to post an email address for XS. This is such a bad situation that I think all of us here on Ecelica should give them hell for pulling all that...

Sorry for the crap you've gone through man. That's why I don't think I'll ever go F.I. on my car until TRD comes out with a GTS kit... just too much chance that some moron will screw something up without a warrenty.

I'm just a crosshair
I'm just a shot away from you
Joined: Nov 2003
Posts: 660
Celicaracer18
Senior Member
Celicaracer18 Jan 10, 7:46am - #79777 

Senior Member
1995 Toyota Celica ST

Joined: Nov 2003
Posts: 660
Meridian, MS
dude i am so sorry to here that, that must really suck.

has anyone else had any problems from XS, i thought they were a pretty good co. but from the sound of this they need new "turbo guys"
Joined: Apr 2003
Posts: 896
element_celica
Senior Member
element_celica Jan 10, 8:59am - #79778 

Senior Member

Joined: Apr 2003
Posts: 896
Michigan
wow... thumbsdown
from what you tell us, xs must have very very poor service thumbsdown

good luck man!

rip celi...
95 240sx
Joined: Apr 2003
Posts: 634
RacerX225
Senior Member
RacerX225 Jan 10, 9:05am - #79779 
Senior Member
1989 GMC 1500 pickup

Joined: Apr 2003
Posts: 634
CA, Nor*cal
thumbsdown

That just pisses me off. Does anyone else have these problems with the XS kit? Also those welds are horrible. Probably the worst I have ever seen. thumbsdown


"Champions train, losers complain."




Joined: Jan 2004
Posts: 1,230
FloydianSlip6
Specialist
FloydianSlip6 Jan 10, 9:40am - #79780 

Specialist
2002 Toyota Celica

Joined: Jan 2004
Posts: 1,230
Massachusetts
THAT SUCKS thumbsdown Goood luck in court, take those fuckers down man. That just pisses me off on behalf of you angry Take em on Judge Judy, actually texas justice, they fucked with your car and they have the death penalty in texas smile wave
Joined: Sep 2003
Posts: 170
chameleon
Member
chameleon Jan 10, 9:45am - #79781 

Member
2000 Toyota Celica

Joined: Sep 2003
Posts: 170
Michigan
Holy crap Smaay, that stinks!

I'll tell you one thing, what ever Mike Stafford is cooking up for the GTS is begining to sound better and better considering the competition.
Joined: Jan 2004
Posts: 9
Smaay
New Member
Smaay Jan 10, 4:47pm - #79782 
2001 Spectra Blue Toyota Celica
New Member
2001 Toyota Celica

Joined: Jan 2004
Posts: 9
So, Cal
im actually pulling off this kit and putting on a Stafford kit. he is local and i see him almost every day. I am so looking foward to it.
Joined: Jul 2002
Posts: 10,123
VSGTS14
05 WRB
VSGTS14 Jan 10, 5:18pm - #79783 

05 WRB
2005 Subaru WRX STi

Joined: Jul 2002
Posts: 10,123
Milford, NJ
ahhhhh omg, sorry to hear that...
definately a nightmare frown

SUBARU TECNICA INTERNATIONAL
Joined: Jul 2003
Posts: 1,276
DJ_Curtiz
Specialist
DJ_Curtiz Jan 10, 5:30pm - #79784 
2001 Liquid Silver Toyota Celica GT
Specialist
2001 Toyota Celica GT

Joined: Jul 2003
Posts: 1,276
Orange County, CA
Originally Posted by RevMonster

I think you need to post an email address for XS. This is such a bad situation that I think all of us here on Ecelica should give them hell


thumbsup thumbsup thumbsup

DJ CURTIZ - taking over the world one record at a time
Live life on the edge, otherwise you take up too much space.
Joined: Aug 2003
Posts: 153
GjGts
Member
GjGts Jan 11, 2:29am - #79785 

Member
2004 Toyota Celica

Joined: Aug 2003
Posts: 153
San Bernardino
good luck bro sorry to hear that
Joined: May 2003
Posts: 5,346
spaztikid
dikitzaps
spaztikid Jan 11, 2:48am - #79786 
dikitzaps
1974 Toyota Celica

Joined: May 2003
Posts: 5,346
LA
thats horrible...you went through hell and back with ur turbo. I hope you win in court.
Joined: Jan 2003
Posts: 169
SHI_GTS
Member
SHI_GTS Jan 11, 4:26am - #79787 
02 Liquid Silver Toyota Celica GTS
Member
02 Toyota Celica GTS

Joined: Jan 2003
Posts: 169
New Albany, OH
I am just about finished installing the kit, and i better not have thows problems or we are going to set up a huge lawsuit... brand new turbo's installed for us...FREE!!!

BOOSTED GT-S
Joined: Sep 2003
Posts: 170
chameleon
Member
chameleon Jan 11, 4:59am - #79788 

Member
2000 Toyota Celica

Joined: Sep 2003
Posts: 170
Michigan
Originally Posted by SHI_GTS
I am just about finished installing the kit, and i better not have thows problems or we are going to set up a huge lawsuit... brand new turbo's installed for us...FREE!!!


Sounds like if they fixed the manifold, you should be OK. I wouldn't worry about any thing flying through your turbo because that was a result of a change that some incompetent guy at XS made to his kit. The way they ship the kit out, that could not happen. thumbsup
Joined: Aug 2003
Posts: 2,926
celicaTRDgts
Specialist
celicaTRDgts Jan 11, 7:23pm - #79789 

Specialist
02 Toyota Celica

Joined: Aug 2003
Posts: 2,926
Arizona
Originally Posted by element_celica
wow... thumbsdown
from what you tell us, xs must have very very poor service thumbsdown

good luck man!


yea true that

[Linked Image]
Joined: Dec 2003
Posts: 1
gtsturbo
New Member
gtsturbo Jan 12, 1:50am - #79790 
2001 Carbon Blue Toyota Celica
New Member
2001 Toyota Celica

Joined: Dec 2003
Posts: 1
mi
Sh** man, I"m so sorry to hear.
I have the kit also and thought it was pretty much bulletproof. Now I"m worried. Is there anything else I need to look out for to prevent this? I live kinda far to bring it back to XS.
Joined: Sep 2003
Posts: 3,077
slidr
Specialist
slidr Jan 12, 2:01am - #79791 

Specialist
2000 Toyota Celica

Joined: Sep 2003
Posts: 3,077
Saint Louis, MO
I was planning to buy an XS turbo kit for my GTS this summer. Oh well. frown

Aqua Teen Hunger Force...number one in the hood, G
Joined: Aug 2003
Posts: 36
ERIC
Member
ERIC Jan 12, 2:25am - #79792 
2003 Silver Toyota Celica
Member
2003 Toyota Celica

Joined: Aug 2003
Posts: 36
VA
damn that sucks man sue for enought to cover the complet cost of parts and labor of stafford kit...

i wish i could go turbo...03gts has drive by wire bs...no turbo for me right now ...
Joined: Nov 2003
Posts: 660
Celicaracer18
Senior Member
Celicaracer18 Jan 12, 4:56am - #79793 

Senior Member
1995 Toyota Celica ST

Joined: Nov 2003
Posts: 660
Meridian, MS
^^you don't need to change your mind about the xs turbo because of this problem, it's the only one that has happend, and it only happend because of the faulty intalation. i think the XS kit is still a very good kit
Joined: Jan 2003
Posts: 1,619
LostAngel
Specialist
LostAngel Jan 12, 5:07am - #79794 
Specialist

Joined: Jan 2003
Posts: 1,619
Pennsylvania
Originally Posted by ERIC
damn that sucks man sue for enought to cover the complet cost of parts and labor of stafford kit...

i wish i could go turbo...03gts has drive by wire bs...no turbo for me right now ...

Is it just the '03's? or are the '04's also affected?
Joined: Jan 2004
Posts: 9
Smaay
New Member
Smaay Jan 13, 3:32am - #79795 
2001 Spectra Blue Toyota Celica
New Member
2001 Toyota Celica

Joined: Jan 2004
Posts: 9
So, Cal
Originally Posted by ERIC
damn that sucks man sue for enought to cover the complet cost of parts and labor of stafford kit...

i wish i could go turbo...03gts has drive by wire bs...no turbo for me right now ...


Staffords kit will work on the drive by wire systems... Its just the Power FC that wont work right now.
Joined: Jan 2004
Posts: 9
Smaay
New Member
Smaay Jan 13, 3:34am - #79796 
2001 Spectra Blue Toyota Celica
New Member
2001 Toyota Celica

Joined: Jan 2004
Posts: 9
So, Cal
Originally Posted by Celicaracer18
^^you don't need to change your mind about the xs turbo because of this problem, it's the only one that has happend, and it only happend because of the faulty intalation. i think the XS kit is still a very good kit


XS installed the kit...Its their fault. Every turbo shop i have talked to says its poor design to have the Air Filter right in front of the turbo...
Joined: Jan 2003
Posts: 224
RP137
Member
RP137 Jan 13, 5:03am - #79797 

Member
2001 Toyota Celica GT

Joined: Jan 2003
Posts: 224
Summit NJ
i was thinking of getting this turbo as well, but it makes you think twice about it.

[Linked Image]
Joined: Jan 2003
Posts: 169
SHI_GTS
Member
SHI_GTS Jan 13, 5:38am - #79798 
02 Liquid Silver Toyota Celica GTS
Member
02 Toyota Celica GTS

Joined: Jan 2003
Posts: 169
New Albany, OH
I called XS today to get help on the vacume lines, and they are shit-faces and wont help me. Told me to take it in somewere...

BOOSTED GT-S
Joined: Apr 2003
Posts: 896
element_celica
Senior Member
element_celica Jan 13, 7:40am - #79799 

Senior Member

Joined: Apr 2003
Posts: 896
Michigan
Originally Posted by SHI_GTS
I called XS today to get help on the vacume lines, and they are shit-faces and wont help me. Told me to take it in somewere...


bad bad bad thumbsdown

rip celi...
95 240sx
Joined: Nov 2003
Posts: 660
Celicaracer18
Senior Member
Celicaracer18 Jan 13, 4:03pm - #79800 

Senior Member
1995 Toyota Celica ST

Joined: Nov 2003
Posts: 660
Meridian, MS
i like the kit but i am starting to like the tech guys less and less thumbsdown thumbsdown thumbsdown
Joined: Jan 2004
Posts: 9
Smaay
New Member
Smaay Jan 14, 2:18am - #79801 
2001 Spectra Blue Toyota Celica
New Member
2001 Toyota Celica

Joined: Jan 2004
Posts: 9
So, Cal
Originally Posted by SHI_GTS
I called XS today to get help on the vacume lines, and they are shit-faces and wont help me. Told me to take it in somewere...


Sounds like XS's tune to me.
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