Previous Thread
Next Thread
New Reply
Print Thread
Joined: Apr 2003
Posts: 2,451
DiabloGTS
Wheezy Joe
DiabloGTS

Wheezy Joe
2002 Kawasaki Ninja 250

Joined: Apr 2003
Posts: 2,451
Lafayette, LA
Nov 24, 10:24pm - #62843 
TireRack.com

I TRIED to buy rotors and pads from them, but they botched my billing information up and billed me for something and haven't shipped it, and then cancelled my order.

Called them on the phone, got a run around and they asked for my work number/ employer name since my credit card was rejected for a wrong billing address.

Terrible customer service, I'd NEVER buy from there again! puke


To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
Joined: Apr 2003
Posts: 896
element_celica
Senior Member
element_celica

Senior Member

Joined: Apr 2003
Posts: 896
Michigan
Nov 24, 10:26pm - #62844 
that sucks confused thumbsdown


rip celi...
95 240sx
Joined: May 2002
Posts: 3,295
Steven
ECelica Staff
Steven
2001 Spectra Blue Mica Toyota Celica GTS
ECelica Staff
2001 Toyota Celica GTS

Joined: May 2002
Posts: 3,295
Riverside, CA
Nov 24, 10:44pm - #62845 
i generally call the company and prefer to talk to a HUMAN in those types of cases.

Joined: Apr 2003
Posts: 2,451
DiabloGTS
Wheezy Joe
DiabloGTS

Wheezy Joe
2002 Kawasaki Ninja 250

Joined: Apr 2003
Posts: 2,451
Lafayette, LA
Nov 24, 10:56pm - #62846 
I called at got some idiot woman on the phone.

Me "Hi, I got an email saying my billing information was wrong"

after we get the account #, name and stuff out of the way, I repeat the address to her off my bank statement.

her"Yes, we have that on file"
me"Ok, whats the problem"
her"the address is wrong"
me"I just told it to you and you said it was right"
her"yes"
me"uhhh, ok, so is it going to finish the transaction?"
her"...ok, I'll give it to her. Thanks for your order! click"

lame. rolleyes thumbsdown


To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
Joined: May 2002
Posts: 3,295
Steven
ECelica Staff
Steven
2001 Spectra Blue Mica Toyota Celica GTS
ECelica Staff
2001 Toyota Celica GTS

Joined: May 2002
Posts: 3,295
Riverside, CA
Nov 24, 11:01pm - #62847 
that's weird, i know autox guys who order from tirerack.com all the time...

Joined: Apr 2003
Posts: 2,451
DiabloGTS
Wheezy Joe
DiabloGTS

Wheezy Joe
2002 Kawasaki Ninja 250

Joined: Apr 2003
Posts: 2,451
Lafayette, LA
Nov 24, 11:07pm - #62848 
well, I did call at 3:30 so maybe they were shutting down?

if they don't fix this tomorrow, I won't buy stuff from them.

awful service. frown


To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
Joined: May 2002
Posts: 3,295
Steven
ECelica Staff
Steven
2001 Spectra Blue Mica Toyota Celica GTS
ECelica Staff
2001 Toyota Celica GTS

Joined: May 2002
Posts: 3,295
Riverside, CA
Nov 24, 11:09pm - #62849 
next time you call, throw a fit and demand to talk to the manager. If they dont let you, call back and ask again.

Joined: Apr 2003
Posts: 2,451
DiabloGTS
Wheezy Joe
DiabloGTS

Wheezy Joe
2002 Kawasaki Ninja 250

Joined: Apr 2003
Posts: 2,451
Lafayette, LA
Nov 25, 7:34am - #62850 
I talked to a manager there, and it was taken care of.

It was my banks fault, but the way the employee handled it she said was inappropriate!

I don't like having to talk to a manager to get good customer service, but since it was my banks fault, and not theres, I understand.

No need to be rude to the customers though!

Very good price on the stuff, and I will buy from there again thanks to the help I got today! thumbsup


To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
Joined: May 2003
Posts: 2,454
Elec-FuYu
Specialist
Elec-FuYu
2003 Silver Toyota Celica
Specialist
2003 Toyota Celica

Joined: May 2003
Posts: 2,454
B.C. Coquitlam
Nov 25, 12:30pm - #62851 
so wut did kinda rotor and pads you bought?


I am a HID Maniac!!
Joined: Apr 2003
Posts: 2,451
DiabloGTS
Wheezy Joe
DiabloGTS

Wheezy Joe
2002 Kawasaki Ninja 250

Joined: Apr 2003
Posts: 2,451
Lafayette, LA
Nov 25, 1:45pm - #62852 
I bought 4 oem style Brembo rotors and EBC green stuff pads! thumbsup


To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
Joined: Jul 2003
Posts: 1,143
booyaolian
Specialist
booyaolian
2000 Black Toyota Celica GT
Specialist
2000 Toyota Celica GT

Joined: Jul 2003
Posts: 1,143
Austin, TX
Nov 25, 2:19pm - #62853 
damn...that is HOT

nice choice

how much you paid?

Joined: Apr 2003
Posts: 1,899
Gen7fan
ThE iRoN mAiDeN
Gen7fan
2003 silver streak Toyota Celica GT
ThE iRoN mAiDeN
2003 Toyota Celica GT

Joined: Apr 2003
Posts: 1,899
Maryland
Nov 25, 3:09pm - #62854 
nice choice

Joined: Apr 2003
Posts: 2,451
DiabloGTS
Wheezy Joe
DiabloGTS

Wheezy Joe
2002 Kawasaki Ninja 250

Joined: Apr 2003
Posts: 2,451
Lafayette, LA
Nov 25, 3:26pm - #62855 
$270 shipped eek thumbsup


To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
Joined: Apr 2003
Posts: 4,658
Evan
Rebel
Evan

Rebel
2003 Toyota Celica GT

Joined: Apr 2003
Posts: 4,658
Washington
Nov 25, 8:44pm - #62856 
That sucks. Odd to hear it, though - they do a ton of business, and most people say they're good.

Hope you get it worked out.


[Linked Image]
Joined: Apr 2003
Posts: 4,658
Evan
Rebel
Evan

Rebel
2003 Toyota Celica GT

Joined: Apr 2003
Posts: 4,658
Washington
Nov 25, 8:45pm - #62857 
Originally Posted by DiabloGTS
$270 shipped eek thumbsup


Damn, I'm gonna have to get me some of those grin


[Linked Image]
Join the conversation - Register Now or Log In to add your comment


Moderated by  isaac 

Member Spotlight
JimJ
JimJ
2000 Toyota Celica
Leachville, Arkansas

Posts: 63
Joined: October 2004
Show All Member Profiles 
Shout Box
Recent Topics
E-brake and seized brake caliper
by osirhc17. 04/27/2017 10:27 AM
TradingGTS for GT what should I know.
by GTS25430. 04/24/2017 5:19 PM
Does 01' corolla struts swap in an 01' celica GT?
by Frostysnowman92. 04/24/2017 1:22 PM
WTB: 00-02 amp bypass harness
by MJ00GTS. 04/18/2017 7:36 PM
Does not seem to be much activity for the 5th gens???
by Coop301. 04/18/2017 7:51 AM
Cold wet weather hesitation
by GTS25430. 04/17/2017 6:15 AM
00-02 premium 8spkr 2din gps solutions?
by MJ00GTS. 04/17/2017 2:24 AM
WTB: valve assy, vacuum switch
by hydraea. 04/15/2017 5:32 PM
Customize Your Toyota Celica Privacy Policy · About · Contact
Privacy Policy · About · Contact
CelicaHobby.com is an independent Toyota Celica enthusiast website. CelicaHobby.com is not sponsored by or affiliated with Toyota Motor Sales, USA, Inc. in any way. The Toyota and Celica names and logos are trademarks owned by Toyota Motor Sales, USA, Inc.
© CelicaHobby.com, 2001-2017
Powered by UBB.threads™ PHP Forum Software 7.6.1
(Snapshot build 20170416)