Car Alarm Acting Weird

So guys,
I have a 2001 Toyota Celica, I don't know what but i got a prestige alarm install today, it disarm and unarmed but doesn't lock or unlock.

When i press ulock, it chirp 3 time. I know this is wrong, cause i have another celica and lock it chirp 1, unlock 2.

so i don't really know what wrong with this new celica, i got it professional installed.