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Optima Warranty Question #374155 Jan 14, 12:20am Jan 14, 12:20am
Joined: Jun 2004
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San Francisco -The Bay
2000 Silver Toyota Celica
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San Francisco -The Bay
Optima Warranty Question
I have a question regarding Optima's 3 year replacement deal.

I purchased it new from a guy here but I guess during shipment the battery got damaged. I thought that it just cracked the side a bit on the stance, but today after 1 month of driving with it, I decided to take it out to clean the engine bay and etc.

I notice that the piece of wood that was placed under the battery was kinda wet. I took a closer look and it was acid from the battery. I flipped the battery on its side and I saw this crack on the base of the battery. The leak probably came from the crack.

So given my situation, how would I use the 3 year replacement from Optima? Am I SOL? Can I bring it to Autozone and ask for a replacement without a receipt?


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Re: Optima Warranty Question [Re: Chelica815] #374156 Jan 14, 9:49am Jan 14, 9:49am
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Tempe, AZ
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ExNihilo
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I got one for my stepdaughters car about a month ago. Autozone seems to be pretty good; I asked the guy all about replacing it (in AZ, batteries go pretty fast due to the heat). He told me, yes, you can replace a defective Optima without having a receipt, as long as you got properly entered in the database when you bought the battery. Definitely get it replaced.


300,000 KM/Sec. Its not just a good idea, its the law.
Re: Optima Warranty Question [Re: ExNihilo] #374157 Jan 14, 10:51am Jan 14, 10:51am
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What if I do not have any record in the database? There is no way to find any kind of info on the battery itself to find out when the battery was made or something?


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Re: Optima Warranty Question [Re: Chelica815] #374158 Jan 14, 11:02am Jan 14, 11:02am
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There might be a date code on the battery itself. I think you'll just have to hope the guys at the Autozone are nice enough to go ahead and replace it then. Still worth asking. So you don't remember if you gave them all the info when you got the battery, and if they entered it?


300,000 KM/Sec. Its not just a good idea, its the law.
Re: Optima Warranty Question [Re: ExNihilo] #374159 Jan 14, 11:39am Jan 14, 11:39am
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g96818
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g96818
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just buy a new batt

Re: Optima Warranty Question [Re: g96818] #374160 Jan 14, 3:13pm Jan 14, 3:13pm
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Originally Posted by g96818
just buy a new batt


I just bought a new batt!! It has only been in the car for 1 month.


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Re: Optima Warranty Question [Re: ExNihilo] #374161 Jan 14, 3:13pm Jan 14, 3:13pm
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Originally Posted by ExNihilo
There might be a date code on the battery itself. I think you'll just have to hope the guys at the Autozone are nice enough to go ahead and replace it then. Still worth asking. So you don't remember if you gave them all the info when you got the battery, and if they entered it?


Purchased it from a groupbuy here on ECelica.


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Re: Optima Warranty Question [Re: Chelica815] #374162 Jan 14, 3:18pm Jan 14, 3:18pm
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Tempe, AZ
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If ecelica got them from Autozone, maybe someone at ecelica could contact Autozone for you. I dunno, maybe its worth a try.


300,000 KM/Sec. Its not just a good idea, its the law.
Re: Optima Warranty Question [Re: ExNihilo] #374163 Jan 14, 3:21pm Jan 14, 3:21pm
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Hayward / UCD, CA
fonz182
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i think you better take it up with groupbuy then if it was damaged in shipping. i doubt the shipper will take responsibility. maybe if it was shipping insured.

Re: Optima Warranty Question [Re: fonz182] #374164 Jan 14, 3:28pm Jan 14, 3:28pm
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Originally Posted by fonz182
i think you better take it up with groupbuy then if it was damaged in shipping. i doubt the shipper will take responsibility. maybe if it was shipping insured.


Probably depend on who did the actual shipping. If it was ecelica, then forget it. But if it came straight from Autozone, then maybe they would replace it.


300,000 KM/Sec. Its not just a good idea, its the law.
Re: Optima Warranty Question [Re: ExNihilo] #374165 Jan 15, 6:26pm Jan 15, 6:26pm
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ehhh, i dunno about this one.

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