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Frontier Toyota in Valencia California #329058 Nov 17, 1:41pm Nov 17, 1:41pm
Joined: May 2002
Posts: 6,007
Los Angeles, CA
2001 Absolutely Red Toyota Celica GT
isaac OP
ECelica Admin
2001 Toyota Celica GT
isaac OP
2001 Absolutely Red Toyota Celica GT
ECelica Admin
2001 Toyota Celica GT

Joined: May 2002
Posts: 6,007
Los Angeles, CA
Frontier Toyota in Valencia California
Frontier Toyota thumbsup ... a few blocks up from Six Flags Magic Mountain
I had an AWESOME experience at this Toyota Service Center thumbsup

http://www.FrontierToyota.com

I go in for an oil change and to have them look at a CEL (P0420) that has been off/on since February of this year. The service adviser (Dane Jensen) looks over the car and a quick pop to the Hood, then asks a few questions regarding the CEL. He then looks it up in his system, does the paperwork and tells me to go wait in their waiting area to enjoy the standard TV, Coffee/Donuts. No complaints from me grin Plus I have a GBA (SuperMario FTW!) to pass the time.

About 45 minutes later, the tech comes out and tells me that everything is going fine - they just finished the oil change, filling the tires, inspecting the fluids and topping them off - everything seems fine & they are working on the CEL now.

Another hour goes by and the tech calls me up to the office again - he says, "good news and bad news". He starts with the bad news... The car's O2/Oxygen sensor (89465-20670) & Catalytic Converter/Exhaust Assembly (17410-22070) need to be replaced. The good news he says, it's all covered under factory warranty - all parts and all labor.

At this point, I was waiting for "the catch."

I asked a few questions regarding this - in-which he answered each one professionally. He then went on to mention - "There is more good news - We have all the parts in-stock, and can do this today. It will probably be done this evening, in about 5 hours.

So far I'm giving them thumbsup thumbsup

Things get better. I instead mentioned that I had prior obligations to take care of that afternoon and would like to schedule for the following Tuesday morning instead. To which he took down an appointment and asked, "The repairs will be done in the afternoon of that day. Will you be waiting for your car, do you need a shuttle or will you have someone pick you up?". I told him that I would wait.

He then offered to provide a shuttle-van to the local mall where I could catch a movie as I waited for the all-day repairs to be done to the car grin

Just when you think it couldn't get any better.

He walks me over to the cashier and she rings me up. $23 for oil change (plus taxes, making it about $27). She then takes a $14.95 coupon and applies that to my bill. Now I'm out of there for $17 (and change) for the Express Lube, fluid top-off and several other minor details. And i will be going back on Tuesday to get the emissions system replaced (under the emissions warranty)

You want better? All the time I was waiting for my car's repairs to be done - many vehicle owners who were also getting major service done were asked if they wanted their cars washed before they picked them up eek

This was October 2004 - its one month later and not a single problem (or CEL) since!

Although Frontier Toyota is 25 miles north of me, I've tried the 4 other Toyota Service centers that are all within a 10 mile radius and those either lost my car (Northridge Toyota). Scraped rims (Keyes Toyota). Left oil dropping over the detailed engine bay (Keyes Toyota). Tore up my trunk looking for the wheel lock which I had left out for them in my center cup holder (Keyes Toyota). Refused to do service on the vehicle because (the TRD Shocks & Springs that another Toyota Dealership installed) was too low for them - even with my 18" rims (Northridge Toyota). Said they had parts (Standard Spark Plugs and Standard Gas Cap) in stock that they actually did not have and wasted my afternoon on THREE different occasions (North Hollywood Toyota).


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Re: Frontier Toyota in Valencia California [Re: isaac] #329059 Nov 17, 1:44pm Nov 17, 1:44pm
Joined: Sep 2004
Posts: 896
*562* , CA
C
celicajonz
Senior Member
2004 Toyota Celica
celicajonz
C
Senior Member
2004 Toyota Celica

Joined: Sep 2004
Posts: 896
*562* , CA
...SWEEETT!!!!!!!!! U FOUND A WINNER... thumbsup


Originally posted by A_Bathing_Ape:
I hit, what else, oh plus dome.
Re: Frontier Toyota in Valencia California [Re: celicajonz] #329060 Nov 17, 1:52pm Nov 17, 1:52pm
Joined: Jan 2003
Posts: 2,139
Woodland Hills, CA
ct
C'mon & hit me!
2000 Toyota Celica GTS
ct
C'mon & hit me!
2000 Toyota Celica GTS

Joined: Jan 2003
Posts: 2,139
Woodland Hills, CA
i was in the same boat as well...after struggling with hamer, keyes, and northridge...i went to santa monica and they treat me like a pimp! thumbsup rofl


Originally posted by SKOOF:
yoru such a clown, i wish you lived in nyc, i would love to just give you the beating that youve probably never gotten in your life.
Re: Frontier Toyota in Valencia California [Re: ct] #329061 Nov 17, 1:59pm Nov 17, 1:59pm
Joined: Mar 2004
Posts: 647
san bernardino, california
hector
Senior Member
2001 Toyota Celica GT
hector
Senior Member
2001 Toyota Celica GT

Joined: Mar 2004
Posts: 647
san bernardino, california
i wish my local dealer was like that cry

Re: Frontier Toyota in Valencia California [Re: hector] #329062 Nov 17, 3:00pm Nov 17, 3:00pm
Joined: Sep 2004
Posts: 449
VAN NUYS, CA
StuntPanda
mmmmm tasty
2001 Toyota Celica GT
StuntPanda
mmmmm tasty
2001 Toyota Celica GT

Joined: Sep 2004
Posts: 449
VAN NUYS, CA
wow i used to go see dane jensen for my oil changes at hamer!! what a small world grin thumbsup

Re: Frontier Toyota in Valencia California [Re: StuntPanda] #329063 Nov 17, 6:09pm Nov 17, 6:09pm
Joined: Nov 2002
Posts: 1,073
NW, PA
grcelica
Specialist
2001 Toyota Celica GT
grcelica
Specialist
2001 Toyota Celica GT

Joined: Nov 2002
Posts: 1,073
NW, PA
what a rare find, for any dealer of any make.

Re: Frontier Toyota in Valencia California [Re: grcelica] #329064 Nov 17, 7:03pm Nov 17, 7:03pm
Joined: Jan 2004
Posts: 2,373
ATL GA
AZZKIKR
SHO - NUFF
2003 Toyota Celica GT
AZZKIKR
SHO - NUFF
2003 Toyota Celica GT

Joined: Jan 2004
Posts: 2,373
ATL GA
I have a dealer like that here...says that they have changed out tons of celica catalytic converter systems on the celicas..congrats isaac

Re: Frontier Toyota in Valencia California [Re: AZZKIKR] #329065 Nov 17, 7:16pm Nov 17, 7:16pm
Joined: Oct 2003
Posts: 3,038
Alexandria, VA
2000 Spectra Blue Toyota Celica
Clos
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2000 Toyota Celica
Clos
2000 Spectra Blue Toyota Celica
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2000 Toyota Celica

Joined: Oct 2003
Posts: 3,038
Alexandria, VA
lucky ass

Re: Frontier Toyota in Valencia California [Re: Clos] #329066 Nov 17, 7:17pm Nov 17, 7:17pm
Joined: Apr 2004
Posts: 560
LA, CA
2003 Silver Toyota Celica GT
R3DLIN3GT
Senior Member
2003 Toyota Celica GT
R3DLIN3GT
2003 Silver Toyota Celica GT
Senior Member
2003 Toyota Celica GT

Joined: Apr 2004
Posts: 560
LA, CA
sounds good thumbsup

too far for me to drive but at least i know they provide good service thumbsup

Re: Frontier Toyota in Valencia California [Re: Clos] #329067 Nov 17, 7:20pm Nov 17, 7:20pm
Joined: Dec 2003
Posts: 1,787
California
2000 Black Toyota Celica GT
ghostingcelica
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2000 Toyota Celica GT
ghostingcelica
2000 Black Toyota Celica GT
Specialist
2000 Toyota Celica GT

Joined: Dec 2003
Posts: 1,787
California
never been to a dealer yet thumbsup

Re: Frontier Toyota in Valencia California [Re: ghostingcelica] #329068 Nov 17, 8:31pm Nov 17, 8:31pm
Joined: Aug 2003
Posts: 4,278
Pomona, CA
Virgilson
TheFilipinoCrew
2000 Toyota Celica GT
Virgilson
TheFilipinoCrew
2000 Toyota Celica GT

Joined: Aug 2003
Posts: 4,278
Pomona, CA
damn...wish all dealers were like that.

Re: Frontier Toyota in Valencia California [Re: Virgilson] #329069 Nov 17, 9:32pm Nov 17, 9:32pm
Joined: Sep 2003
Posts: 986
Valencia, CA
B
BReakinDrifTs
Senior Member
BReakinDrifTs
B
Senior Member

Joined: Sep 2003
Posts: 986
Valencia, CA
Thats right everyone, I live less than two minutes away from Frontier. grin Im there at least once a week, glad to hear they took care of you Isaac thumbsup

Re: Frontier Toyota in Valencia California [Re: BReakinDrifTs] #329070 Nov 17, 9:34pm Nov 17, 9:34pm
Joined: Sep 2003
Posts: 986
Valencia, CA
B
BReakinDrifTs
Senior Member
BReakinDrifTs
B
Senior Member

Joined: Sep 2003
Posts: 986
Valencia, CA
You should have come to our mall and caught a movie, I would have probably been in the arcade. rofl

Re: Frontier Toyota in Valencia California [Re: BReakinDrifTs] #329071 Nov 17, 10:02pm Nov 17, 10:02pm
Joined: Mar 2004
Posts: 201
Valencia, California
pinoyricer
RiCeR
1988 Toyota Camry
pinoyricer
RiCeR
1988 Toyota Camry

Joined: Mar 2004
Posts: 201
Valencia, California
Originally Posted by BReakinDrifTs
Thats right everyone, I live less than two minutes away from Frontier. grin Im there at least once a week, glad to hear they took care of you Isaac thumbsup


Same here, wtf how come everytime im there they are bitches to me? and there is no free doughnuts and coffee? just free water?


"I didn't lose control, I was drifting"
Re: Frontier Toyota in Valencia California [Re: BReakinDrifTs] #329072 Nov 17, 10:02pm Nov 17, 10:02pm
Joined: Mar 2004
Posts: 201
Valencia, California
pinoyricer
RiCeR
1988 Toyota Camry
pinoyricer
RiCeR
1988 Toyota Camry

Joined: Mar 2004
Posts: 201
Valencia, California
Originally Posted by BReakinDrifTs
You should have come to our mall and caught a movie, I would have probably been in the arcade. rofl


you live in there rofl


"I didn't lose control, I was drifting"
Re: Frontier Toyota in Valencia California [Re: pinoyricer] #329073 Nov 17, 10:05pm Nov 17, 10:05pm
Joined: Sep 2003
Posts: 986
Valencia, CA
B
BReakinDrifTs
Senior Member
BReakinDrifTs
B
Senior Member

Joined: Sep 2003
Posts: 986
Valencia, CA
Originally Posted by pinoypyro103
Originally Posted by BReakinDrifTs
Thats right everyone, I live less than two minutes away from Frontier. grin Im there at least once a week, glad to hear they took care of you Isaac thumbsup


Same here, wtf how come everytime im there they are bitches to me? and there is no free doughnuts and coffee? just free water?


If you go earlier in the morning, they have doughnuts and coffee. (I have breakfast there all the time) rofl

Re: Frontier Toyota in Valencia California [Re: BReakinDrifTs] #329074 Nov 17, 10:07pm Nov 17, 10:07pm
Joined: Mar 2004
Posts: 201
Valencia, California
pinoyricer
RiCeR
1988 Toyota Camry
pinoyricer
RiCeR
1988 Toyota Camry

Joined: Mar 2004
Posts: 201
Valencia, California
Originally Posted by BReakinDrifTs
Originally Posted by pinoypyro103
Originally Posted by BReakinDrifTs
Thats right everyone, I live less than two minutes away from Frontier. grin Im there at least once a week, glad to hear they took care of you Isaac thumbsup


Same here, wtf how come everytime im there they are bitches to me? and there is no free doughnuts and coffee? just free water?


If you go earlier in the morning, they have doughnuts and coffee. (I have breakfast there all the time) rofl

really? damn... gotta admit, they have some good water though thumbsup


"I didn't lose control, I was drifting"
Re: Frontier Toyota in Valencia California [Re: pinoyricer] #329075 Nov 17, 10:10pm Nov 17, 10:10pm
Joined: Mar 2004
Posts: 201
Valencia, California
pinoyricer
RiCeR
1988 Toyota Camry
pinoyricer
RiCeR
1988 Toyota Camry

Joined: Mar 2004
Posts: 201
Valencia, California
ohh man remember when they had extra tC shift knobs and they were giving them away? grin


"I didn't lose control, I was drifting"
Re: Frontier Toyota in Valencia California [Re: pinoyricer] #329076 Nov 18, 9:50am Nov 18, 9:50am
Joined: Mar 2004
Posts: 283
2000 Silver Toyota Celica
RaptorGTS
Member
2000 Toyota Celica
RaptorGTS
2000 Silver Toyota Celica
Member
2000 Toyota Celica

Joined: Mar 2004
Posts: 283
thumbsup thumbsup

Re: Frontier Toyota in Valencia California [Re: RaptorGTS] #329077 Nov 18, 10:06am Nov 18, 10:06am
Joined: Oct 2004
Posts: 107
Meriden, Connecticut
ACE_GTS
Member
2000 Toyota Celica
ACE_GTS
Member
2000 Toyota Celica

Joined: Oct 2004
Posts: 107
Meriden, Connecticut
That dealer has set my standards.

Re: Frontier Toyota in Valencia California [Re: ACE_GTS] #329078 Nov 18, 11:57am Nov 18, 11:57am
Joined: Apr 2004
Posts: 433
Independence, California
2004 Silver Streak Toyota Celica
ArumnDark
Senior Member
2004 Toyota Celica
ArumnDark
2004 Silver Streak Toyota Celica
Senior Member
2004 Toyota Celica

Joined: Apr 2004
Posts: 433
Independence, California
$27 for an oil change/all that other stuff? Lucky punk tongue

Costs at least double that here tongue


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Re: Frontier Toyota in Valencia California [Re: ArumnDark] #329079 Nov 18, 12:04pm Nov 18, 12:04pm
Joined: Aug 2004
Posts: 481
CT
jonnyess
Senior Member
2002 Toyota Celica
jonnyess
Senior Member
2002 Toyota Celica

Joined: Aug 2004
Posts: 481
CT
WATTA DEALERSHIP!! The only thing I can suggest to improve it would have been pornos on the waiting room TV!! grin thumbsup


Life is the sexually transmitted interruption of an otherwise peaceful existence...
Re: Frontier Toyota in Valencia California [Re: jonnyess] #329080 Nov 21, 1:36am Nov 21, 1:36am

A
Anonymous
Unregistered
Anonymous
A
Unregistered



Yep. can't go wrong w/ Frontier in Valencia. Bought my '03 there back in march. Gone back few times for regular stuff and Ive always been taken care of. Ask for isaac bruce. He'll take you on test drives while they are workin on your car...and he'll make some dumb jokes too.

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