Previous Thread
Next Thread
New Reply
Print Thread
Joined: May 2004
Posts: 283

2000 Toyota Celica GT

Joined: May 2004
Posts: 283
Elk Grove, California
Oct 14, 10:58pm - #300216 ... having bad luck with them, i recieved my front two shocks but not the rear two... they are backordered... heres how my day went trying to see whats up wiht them as i recieved my front two a week ago and still the rear two havent been shipped...

-------this is the the e-mail i sent to the owner-------

Whats up with my order?? man... i recieved reallly poor customer service today, i'm trying to find out when i will be gettin my rear struts from you guys... i ordered the KYB GR2 Shock Package Celica, struts for my Celica... i recieved my front two a week ago today... i called a week ago when i recieved those front two and they informed me then that the rear two were backordered and wouldnt be in for a day or two... so i say ok and wait a week for my new tracking number... a week later and nothing.. so i called back today to find out what the heck was going on. well i call and someone puts me through to Geovioni...
-he tells me he is calling KYB and that i should call back in about 15 minutes to find out whats up...
-I called back and was told to again call back in two minutes because he was "up front busy with a customer."
-I wait about 15 minutes to give him time to finish, then call back and i was yet again informed that he was still busy up front and asked to call back, i told the guy on the phone that i had already called back twice and i asked if i could give him my number for Geovioni to call me back, the guy took my name and number and told me he'd call in about 10 minutes. I said sure no problem.
-Hours later i recieved no call back
-I call back at 7:45pm EST to try to get ahold of him before the store closed. I was informed that he had already left that that i would have to call back around noon EST.
-----All of these calls were long distance from California..
... I need these struts for this weekend but as it looks im not going to have them, i would really appreciate it if these could be sent out next day air to me once you recieve them... I'm a member of the 7th Gen Celica fourms at ... the members there have givin you guys at nothing but good reviews and that is why i choose to order from you guys. Please help me out man frown .

As you can see i'm very frustrated, what good is two shocks?


Oct 15, 10:26am - #300217 
Happened to me too from them. They shipped my exhaust right away but it was over a month and a half before I received my Intake. Just stay on them. I did eventually get it and you will to.

Joined: Jun 2004
Posts: 158

01 Toyota Celica GT

Joined: Jun 2004
Posts: 158
Sandy, UT
Oct 16, 1:55pm - #300218 
i have the same experience here with my order. i got the strut brace pretty quickly, but it took over a month for the Intake.

on the plus side, they must've accidentally sent me the higher end Intake which was about $60 more than i spent.

just wait it out man, it'll show.

we're watching you
Join the conversation - Register Now or Log In to add your comment

Moderated by  isaac 

Member Spotlight
2000 Toyota Celica
Tampa Florida

Posts: 121
Joined: November 2004
Show All Member Profiles 
Recent Topics
Any idea what headlights these are?
by KoalasCelica. 07/22/2017 11:25 PM
FS: 2001 GTS
by Skip. 07/21/2017 11:25 AM
Water in footwell of rear passenger seat
by ciaranleeman. 07/21/2017 1:24 AM
A/C doesn't work, water leak
by Zaon_Prime. 07/20/2017 1:06 PM
2000 Celica GT instrument lights go out
by Herby. 07/19/2017 1:49 PM
Need some guidance to buying a celica!
by Hanate. 07/17/2017 4:23 PM
4th Gen owners...
by Cherry88Celica. 07/15/2017 1:04 AM
Can someone please help
by 96celicast. 07/13/2017 1:54 PM
Customize Your Toyota Celica Privacy Policy · About · Contact
Privacy Policy · About · Contact is an independent Toyota Celica enthusiast website. is not sponsored by or affiliated with Toyota Motor Sales, USA, Inc. in any way. The Toyota and Celica names and logos are trademarks owned by Toyota Motor Sales, USA, Inc.
©, 2001-2017
Powered by UBB.threads™ PHP Forum Software 7.6.1
(Snapshot build 20170611)