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Joined: May 2004
Posts: 204
docsmiley
Member
docsmiley

Member
2003 Toyota Celica

Joined: May 2004
Posts: 204
Florida Panhandle
Sep 22, 3:19pm - #282435 
Props to Decalkits.com - excellent service!

They guarantee your satisfaction and they damn well follow through.

The first kit I got was not as big as pictured on their site. I called and they paid to have it shipped back, then sent me another design to my specified measurements. It was larger and I actually had them modify the design on their site. They had their graphics person do the mods and shipped it to me.

I applied one of the side stripes myself and fucked it up royally. So I decided to purchase a replacement stripe and have a professional install both sides. I called to find out the cost to get a replacement and - get this - they said,

"No charge." I said - "But it was my mess up." They said - "No matter - we want you to be satisfied."

The only problem I had was that the original design took forever to get to my house. I don't know if it got lost in the mail or what. But both replacements made it in 48 hours.

And I do think their prices are a bit high. But if I ever do something different, I'll go back to them first.

If you call them, ask for Susan and tell her Doc Smiley gave them props. I gave her a hard time when the design was delayed initially. I'd like her to know that I appreciate their great follow through.

thumbsup

I'll attach a picture of the graphics on my celi once I get them on. cheers


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Joined: Aug 2003
Posts: 371
Heat
Member
Heat
2003 Spectra Mica Blue Toyota Celica
Member
2003 Toyota Celica

Joined: Aug 2003
Posts: 371
near Philly, PA
Sep 23, 9:39am - #282436 
My decals came from there, they are really good at customer service. thumbsup

I needed one replacement piece, and they sent it really quick, no charge.

I recommend them to everyone who asks about decals. rice


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