Take a look at what I just got off of their site
TERMS AND CONDITIONS
CONDITION OF SALE: All products sold or distributed by GTP International Inc. are subject to a 25% re-stocking/cancellation fee. No type of extended warranty will be offered. No full refunds will be offered.
PAYMENT: Cashiers check, money order, or pre-pay, unless approval has been made for company check or credit terms have been established. Returned checks will be charge a $20.00 returned check fee charge (each time) and company can be liable for three times the value of the check written. To receive information on company check acceptance and credit terms please feel free to contact GTP International Inc.
PAST DUE ACCOUNTS (WHOLESALERS ONLY): Customers that have existing credit terms with GTP International Inc., will have the specified amount of time to make payment to GTP International Inc. dated on invoice due date. Customer will have a two-week grace period to make payment after amount is due. Failure to resolve payment after two weeks grace period will automatically suspend customers account until this matter is resolved. Customers that are past due 30 days or more, account will be turned over to collections and legal actions will be set forth at customer's expense.
DAMAGES: Products that are damaged through the negligence of the shipping company (GI Trucking/UPS/ETC.) customers must report the damages to that shipping company within 24 hours after receiving order. If not customer could be held liable for all damages acquired through shipping.
Please remember do not discard any portion of the packaging material. The shipper will send a representative to inspect the carton and its contents. Always remember to personally inspect all packages prior to signing acceptance of shipment. Failure to do so can hold you liable for damages.
RETURNS: In the event that a purchase must be returned, please contact one of GTP International, Inc. salesperson. Customers will be responsible for all shipping and handling charges. Returns due to wrong order received, placed, manufacturer defect. Customer must notify GTP International Inc. within 24 hours after receiving merchandise. Failure to do so will result in a negligence by the customer for not notifying GTP International Inc. on time and customer will not be refunded
unless, authorized by higher management. All returns are subject to a 25% re-stocking charge. All returned merchandise; freight charges must be pre-paid by customer unless stated otherwise.
SPECIAL ORDERS: For special orders, full payment must be received all at once. Special orders are non-cancelable and non-refundable. Special orders may take anywhere between 4 to 16 weeks.
BACKORDERS: Varying on product production, back orders may take anywhere from 4 to 12 weeks. If you would like to cancel your back order there is a 25% cancellation fee.
GENERAL: Every aftermarket part which includes: body kits, hoods, fenders, scoops, etc. require modification for installation for example shaving, cutting, prepping, sanding, etc. This needs to be worked on by a trained professional or a professional body shop. In case customers decide to do this themselves, GTP International, inc. will not accept any returns and will not do any refunds on this items.
ALL PRODUCTS ARE FOR OFF-ROAD USE ONLY
IF YOU SHOULD HAVE ANY QUESTIONS REGARDING THESE TERMS AND CONDITIONS, PLEASE FEEL FREE TO CONTACT US AT (909) 468-9600 OR BY EMAIL AT [email]IMPORTFAN@IMPORTFAN.COM.[/email]
THANK YOU FOR YOUR CONTINUED SUPPORT AND PURCHASE OF GTP INTERNATIONAL INC.
In short this says "We'll sell you a piece of shit and when you try to return it we will charge you more."