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angry letter to Toyota corporate #260043 Aug 26, 12:15am Aug 26, 12:15am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
angry letter to Toyota corporate
this is a letter i just sent them. what do you think? LOL

is there anything i can do about this? i bought a 2000 celica GT in june and 3 weeks after i bought it i heard a clicking noise while running when i started my car. I have worked with cars at lube stations and should have recognized the sound as an engine with no oil but i didnt because its a 2000 with only 25,000 miles on it. i rushed it to the nearest toyota dealer (toyota of auburn) and asked them what the noise was. the tech said "they all sound like that." i told him that the noise just started and they do not all sound like that. he shrugged and started to walk away. i then popped the Hood and checked the oil...NO OIL!!! there was a tiny black dot on the end of the stick. i showed him and he said "oh." he did not offer further assistance. i had to go in and buy 3 quarts of oil which it took. i was a little miffed because i bought the car (not from them) but they didnt even offer to top it off for me. i then drove it for another 2 weeks and checked the oil. it was low again but this time it took 2 quarts. a week later it was 1.5 quarts low. i called toyota of lake city (where i bought it) and told them about it. they said to bring it in so i did. they had it from 9:30am until 3pm they said they didnt find anything. they said they checked the Air Filter, the pcv valve, the spark plugs, didnt find any evidence of oil burn, there were no leaks and they would start a milage research or something. they changed the oil too. 560 miles later it was .5 quarts low again i took it back and they recorded the findings and topped it off. i registered to a celica enthusiast website and asked them about it. one of the members offered to referr me to another toyota dealership to get a second opinion because there was something definatly wrong. the 3rd cylindar was knocking badly and made my car sound a little like a diesel. so the next day i took it to this new dealer. they took one look at the spark plugs and immidiatly saw the evidence of fried piston rings. the spark plug was white on the fireing point and had a black ring around it. AND the car was another .5 qt low. they ok'ed the teardown and i will hear from them tomorrow hopefully on what they find. i feel uneasy about the reputation the toyota of lake city will being upon toyota as a company. if they sell cars that are damaged and then pretend not to find anything. the evidence was obviously there. and toyota of auburn with their obviously unexperienced staff. customer service was 0. please let me know i there is anything i can do about this. i am very unhappy about losing my car for 2 weeks because of something the dealer i bought it from "did not find". thank you for your time.


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260044 Aug 26, 12:19am Aug 26, 12:19am
Joined: Nov 2003
Posts: 184
Seattle, WA
kenny_celi
Member
1995 Nissan 240SX (s14)
kenny_celi
Member
1995 Nissan 240SX (s14)

Joined: Nov 2003
Posts: 184
Seattle, WA
UR SO ANGRY~~ rofl

Re: angry letter to Toyota corporate [Re: kenny_celi] #260045 Aug 26, 12:20am Aug 26, 12:20am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
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2000 Toyota Celica GT
celicagirlie OP
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Posts: 117
Seattle,Wa
shut up kenny LOL its lawyer angry not swearing so i look like an uneducated moron angry LOL i want to be taken seriously ya know... happywink


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260046 Aug 26, 12:23am Aug 26, 12:23am
Joined: Nov 2003
Posts: 184
Seattle, WA
kenny_celi
Member
1995 Nissan 240SX (s14)
kenny_celi
Member
1995 Nissan 240SX (s14)

Joined: Nov 2003
Posts: 184
Seattle, WA
dont worry... I know your situation...and I know what ur going through...

Re: angry letter to Toyota corporate [Re: kenny_celi] #260047 Aug 26, 12:27am Aug 26, 12:27am
Joined: Oct 2003
Posts: 1,864
CA
stefanoc
Specialist
2002 Toyota Celica
stefanoc
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CA
good job. let em know even if they care of not. let them know there are some angry ppl out there.

Re: angry letter to Toyota corporate [Re: stefanoc] #260048 Aug 26, 12:28am Aug 26, 12:28am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
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Seattle,Wa
oh you bet i will!


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260049 Aug 26, 12:30am Aug 26, 12:30am
Joined: Oct 2003
Posts: 1,864
CA
stefanoc
Specialist
2002 Toyota Celica
stefanoc
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2002 Toyota Celica

Joined: Oct 2003
Posts: 1,864
CA
i sure will if my toyota gives me shits like that and dealer wont take care of it. if the car still on the lot, i will be an owner of a celica by monday next week thumbsup

Re: angry letter to Toyota corporate [Re: celicagirlie] #260050 Aug 26, 12:30am Aug 26, 12:30am
Joined: Nov 2003
Posts: 184
Seattle, WA
kenny_celi
Member
1995 Nissan 240SX (s14)
kenny_celi
Member
1995 Nissan 240SX (s14)

Joined: Nov 2003
Posts: 184
Seattle, WA
see... ur angry rofl rofl rofl rofl rofl

okay... you can hit me next time... probably at Michael's toyota...

Re: angry letter to Toyota corporate [Re: kenny_celi] #260051 Aug 26, 12:33am Aug 26, 12:33am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
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Joined: Aug 2004
Posts: 117
Seattle,Wa
lol nah im not a violent person...ill get back at you in other ways...muahahahahahaha... happywink


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260052 Aug 26, 12:51am Aug 26, 12:51am
Joined: Jul 2004
Posts: 186
Southern California
CaddyShack
Member
1991 Cadillac Seville
CaddyShack
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Southern California
u should kicked those guys in the balls... how can they treat a lady like she doesnt kno cars... "they all sound like that" thats bullshit, no celica sounds like a damn diesel... hope everything goes smoothly from now on thumbsup


another honda kill story is always welcome
Re: angry letter to Toyota corporate [Re: CaddyShack] #260053 Aug 26, 1:09am Aug 26, 1:09am
Joined: Aug 2004
Posts: 291
Seattle, Washington
amtemp
Member
2000 Toyota Celica
amtemp
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Seattle, Washington
ya, the dealers are always retarded when it comes to these kinda stuff. They seem like they dont really care about anyone. They do it to me all the time but I guess im a new guy I let things go away to easily.

You know what they say, "nice guys come in last."
rofl

Re: angry letter to Toyota corporate [Re: amtemp] #260054 Aug 26, 5:00am Aug 26, 5:00am
Joined: Jan 2004
Posts: 2,373
ATL GA
AZZKIKR
SHO - NUFF
2003 Toyota Celica GT
AZZKIKR
SHO - NUFF
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Joined: Jan 2004
Posts: 2,373
ATL GA
that's a very solid letter...and toyota corporate is very good at responding to complaints

Re: angry letter to Toyota corporate [Re: AZZKIKR] #260055 Aug 26, 5:47am Aug 26, 5:47am
Joined: Dec 2003
Posts: 2,672
towson, md
2003 blue Toyota Celica
ragingpaseo
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good job on the letter. you only told them the truth about toyota of america. i fully support your letter, and as we all know, toyota dealers in north america is the worst in the world... thumbsdown

Re: angry letter to Toyota corporate [Re: ragingpaseo] #260056 Aug 26, 9:17am Aug 26, 9:17am
Joined: Jul 2004
Posts: 777
Tempe, AZ
E
ExNihilo
Cold Warrior
2004 Toyota Celica GTS
ExNihilo
E
Cold Warrior
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Joined: Jul 2004
Posts: 777
Tempe, AZ
Boy, what a bummer. Was the Celica sold to you as a "Toyota Certified" vehicle? Was the warranty no longer in effect (the car is more than 3 years old)?


300,000 KM/Sec. Its not just a good idea, its the law.
Re: angry letter to Toyota corporate [Re: ragingpaseo] #260057 Aug 26, 9:20am Aug 26, 9:20am
Joined: Jan 2004
Posts: 1,248
Idaho Falls, ID
Rocketman
Specialist
01 Toyota Celica
Rocketman
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Idaho Falls, ID
Originally Posted by ragingpaseo
good job on the letter. you only told them the truth about toyota of america. i fully support your letter, and as we all know, toyota dealers in north america is the worst in the world... thumbsdown


Said like a true scholar and a gentleman

Re: angry letter to Toyota corporate [Re: Rocketman] #260058 Aug 26, 9:34am Aug 26, 9:34am
Joined: Dec 2003
Posts: 327
CA, USA
l2pdrums
Member
2000 Toyota Celica GT
l2pdrums
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2000 Toyota Celica GT

Joined: Dec 2003
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CA, USA
The letter was very detailed and it clearly stated the problem. I hope they do something about the shady dealership with their unexperienced staff. It will suck if they lost their job, but then again they shouldnt be there in the first place, cause they put people in danger. I support you all the way, and hope something is done.


Everybody from Ecelica ROCKS!!!
Re: angry letter to Toyota corporate [Re: Rocketman] #260059 Aug 26, 9:38am Aug 26, 9:38am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
i dont remember if it was toyota certified...but it muct have been since i bought it from toyota? and it is still under warranty until nov 04..WOO cuttin in close im so glad i took it in when i did because its a 2000 and only had 25,000 miles on it when i got it it was still under powertrain warranty. its within waranty with 5 years and the milage which the cut off is 60,000 the bumper to bumper warranty is gone though which is a bummer because i noticed the ashtray wont close lol (btw anyone know how to fix this?) but at any rate i will find out today if they are going to take care of the ring problem becasue the manager has to agree with the guys that thats what it is and is in fact warranty...he gave me a 90% chance of it being warranty but in that 10% i have to pay for everything and im scared because im POOR!!!! crywhat am i going to do if i cant pay them? do they keep my car until i can pay and if i cant then they sell it? frowncross your fingers for me guys...pray for warranty!!! thumbsup


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: Rocketman] #260060 Aug 26, 9:50am Aug 26, 9:50am
Joined: Dec 2003
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towson, md
2003 blue Toyota Celica
ragingpaseo
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2003 Toyota Celica
ragingpaseo
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Posts: 2,672
towson, md
did you check the carfax on your celica???

Re: angry letter to Toyota corporate [Re: ragingpaseo] #260061 Aug 26, 9:54am Aug 26, 9:54am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
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Joined: Aug 2004
Posts: 117
Seattle,Wa
yeah he showed me the carfax and no problems reported


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260062 Aug 26, 9:55am Aug 26, 9:55am
Joined: Dec 2003
Posts: 2,672
towson, md
2003 blue Toyota Celica
ragingpaseo
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2003 Toyota Celica
ragingpaseo
2003 blue Toyota Celica
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2003 Toyota Celica

Joined: Dec 2003
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towson, md
VIN number matches???

Re: angry letter to Toyota corporate [Re: ragingpaseo] #260063 Aug 26, 9:55am Aug 26, 9:55am
Joined: Dec 2003
Posts: 2,672
towson, md
2003 blue Toyota Celica
ragingpaseo
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2003 Toyota Celica
ragingpaseo
2003 blue Toyota Celica
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Posts: 2,672
towson, md
as you can tell, i don't trust the dealers... thumbsdown

Re: angry letter to Toyota corporate [Re: ragingpaseo] #260064 Aug 26, 9:57am Aug 26, 9:57am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
hmm i don tknow i didnt check...but i just had an idea maybe someone who test drove the car messed it up after the inspeaction? if the car did not have a problem when they inspectd it maybe someone messed it up after the inspection...i dunno


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: ragingpaseo] #260065 Aug 26, 9:57am Aug 26, 9:57am
Joined: Apr 2003
Posts: 2,451
Lafayette, LA
DiabloGTS
Wheezy Joe
2002 Kawasaki Ninja 250
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Wheezy Joe
2002 Kawasaki Ninja 250

Joined: Apr 2003
Posts: 2,451
Lafayette, LA
$10 says this is what you get from Toyota.

Dear _____,

Thank you for your comments on the service/product you received from Toyota. At this time, we are unable to do anything about it, so fuck off. We have your money, and aren't going to help you.

Go to the dealer, and get raped.

Thank you,
Regards,
Toyota Corp.


To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
Re: angry letter to Toyota corporate [Re: DiabloGTS] #260066 Aug 26, 9:59am Aug 26, 9:59am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
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2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
LOL well you better belive ill post what they send me back rofl rofl rofl LOL


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260067 Aug 26, 10:05am Aug 26, 10:05am
Joined: Jun 2004
Posts: 1,696
Tampa, Florida
Polykarb
Metal Storm 2040
2000 Toyota Celica
Polykarb
Metal Storm 2040
2000 Toyota Celica

Joined: Jun 2004
Posts: 1,696
Tampa, Florida
I wish my car took 3 quarts of oil.


FF TWINCAM BEAUTY: CELICA
Re: angry letter to Toyota corporate [Re: celicagirlie] #260068 Aug 26, 10:06am Aug 26, 10:06am
Joined: Dec 2003
Posts: 2,672
towson, md
2003 blue Toyota Celica
ragingpaseo
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2003 Toyota Celica
ragingpaseo
2003 blue Toyota Celica
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2003 Toyota Celica

Joined: Dec 2003
Posts: 2,672
towson, md
let's hope that's not the case here...

Re: angry letter to Toyota corporate [Re: Polykarb] #260069 Aug 26, 10:06am Aug 26, 10:06am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
Originally Posted by Polykarb
I wish my car took 3 quarts of oil.

what? why? lol your car takes 4


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260070 Aug 26, 10:08am Aug 26, 10:08am
Joined: Jun 2004
Posts: 439
SPRINGFIELD, VA
JSPITZ
Senior Member
2004 Toyota Celica
JSPITZ
Senior Member
2004 Toyota Celica

Joined: Jun 2004
Posts: 439
SPRINGFIELD, VA
Good letter


[Linked Image]
HONDA HUNTER
Re: angry letter to Toyota corporate [Re: celicagirlie] #260071 Aug 26, 10:33am Aug 26, 10:33am
Joined: Jul 2004
Posts: 777
Tempe, AZ
E
ExNihilo
Cold Warrior
2004 Toyota Celica GTS
ExNihilo
E
Cold Warrior
2004 Toyota Celica GTS

Joined: Jul 2004
Posts: 777
Tempe, AZ
Well, even if it weren't under warranty, they should still give you a break because of the 1st crappy dealership.

Hey, congratulations on the baby coming!


300,000 KM/Sec. Its not just a good idea, its the law.
Re: angry letter to Toyota corporate [Re: ExNihilo] #260072 Aug 26, 10:36am Aug 26, 10:36am
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
well its a different company toyota is franchised!!! but i agree they should do something...

hey thanks kiss


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260073 Aug 26, 11:34am Aug 26, 11:34am
Joined: Aug 2003
Posts: 83
Texas H-Town
celicababe00
Member
2002 NIssan Altima 2.5S
celicababe00
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2002 NIssan Altima 2.5S

Joined: Aug 2003
Posts: 83
Texas H-Town
Beat their ass!! That sux!!! I would be pissed off too...but I can be an extremly violent person if provoked!!!

Congrats on the baby!!!

Re: angry letter to Toyota corporate [Re: celicababe00] #260074 Aug 26, 6:26pm Aug 26, 6:26pm
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
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2000 Toyota Celica GT
celicagirlie OP
Member
2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We apologize for the sales concerns you experienced at Toyota of Lake City.

You can be sure that Toyota is committed to providing the best possible service at Toyota dealerships and to making the sales experience a favorable one. We encourage each dealership to maintain a professional level of Performance at all times, and we were sorry to learn that you felt the service you received was less than satisfactory.

In the interest of customer satisfaction, we have contacted the Customer Relations Manager at Toyota of Lake City to assist you with your concerns. The Customer Relations Manager will contact you by the end of the business day 8/31/2004.

In the event you do not receive contact from the dealership by this date, please contact us with file #200408261110.

It is through correspondence such as yours that we are able to continue to improve Toyota dealership services, and we sincerely appreciate the time you have taken to bring this matter to our attention.

Toyota Customer Experience


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260075 Aug 26, 6:54pm Aug 26, 6:54pm
Joined: May 2004
Posts: 2,979
925 Nor Cal
RookieGTS
Boobie Vision
2000 Toyota Celica
RookieGTS
Boobie Vision
2000 Toyota Celica

Joined: May 2004
Posts: 2,979
925 Nor Cal
wow... Damn girl, dont you love it when guys talk you ladies down like you dont know jack shit about cars, but then you really do LOL. Damn men tongue

Re: angry letter to Toyota corporate [Re: RookieGTS] #260076 Aug 26, 6:55pm Aug 26, 6:55pm
Joined: May 2004
Posts: 2,979
925 Nor Cal
RookieGTS
Boobie Vision
2000 Toyota Celica
RookieGTS
Boobie Vision
2000 Toyota Celica

Joined: May 2004
Posts: 2,979
925 Nor Cal
but hey i hope everything works out the best for you. Good luck celicagirlie thumbsup

Re: angry letter to Toyota corporate [Re: RookieGTS] #260077 Aug 26, 7:11pm Aug 26, 7:11pm
Joined: Dec 2003
Posts: 1,787
California
2000 Black Toyota Celica GT
ghostingcelica
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ghostingcelica
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2000 Toyota Celica GT

Joined: Dec 2003
Posts: 1,787
California
yea good luck. they should fix everything for free just because of the bad service. bastards

Re: angry letter to Toyota corporate [Re: ghostingcelica] #260078 Aug 26, 7:33pm Aug 26, 7:33pm
Joined: Aug 2004
Posts: 117
Seattle,Wa
celicagirlie OP
Member
2000 Toyota Celica GT
celicagirlie OP
Member
2000 Toyota Celica GT

Joined: Aug 2004
Posts: 117
Seattle,Wa
they should extend my warranty!!! LOL thumbsup


adding to the Ecelica community since may 2003
Re: angry letter to Toyota corporate [Re: celicagirlie] #260079 Aug 27, 7:50am Aug 27, 7:50am
Joined: Dec 2003
Posts: 2,672
towson, md
2003 blue Toyota Celica
ragingpaseo
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ragingpaseo
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2003 Toyota Celica

Joined: Dec 2003
Posts: 2,672
towson, md
^nothing is free from toyota...

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