if the DOT COM is down... I garentee that the emails are also NOT going through...
mail their NON-DOMAINNAME account... you will NOT get a reply from "firstname.lastname@example.org" if they are having problems with the DOT COM... that's plain obvious to anyone who has technical skills
here is the information you are looking for...
dev el dorado street c b-5
rio piedras, puerto rico 00926 PR
+1 787 447 0067