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Joined: Jul 2003
Posts: 500
Bruce Leroy 2002 Toyota Celica GTS
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Bruce Leroy
2002 Toyota Celica GTS
Joined: Jul 2003
Posts: 500 |
OK this is pretty long. Back in December I ordered a VS replica front and rear bumper from Importfan.com as a Cristmas present to myself. When they finally got here I took them to the body shop to have them fitted. Well needless to say they didn't fit. Here's a link with pic's of how bad they were. https://celicahobby.com/forums/ubbthreads.php/topics/76800/www-importfan-com-question.htmlSo I called the GTP International at the begining fo January. He told me I need to send in pictures of the bumpers on the car. So back to the body shop I go. I tokk the pic's and sent them in. After a week of not hearing back from them I gave them a call on the 10th and they told me that they didn't get the pic's so I resent them. I waited a few more days and called back on the 13th to find out what was going on. They told me again that they didn't get the pic's but, my Microsoft Outlook told me when it was delivered, when it was opened and who opened it. Well I sent the pic's again and told the guy to stay on the phone with me until he got them and he did. He looked at them and said that he would have to print them out and show them to his boss. On the 26th I called to ask WTF! I spoke to same guy and he acted like he had no idea who I was. That was it. I was done being nice so I told him to that I was calling the Better Business Bureau and hung up. With in minutes they called me back and told me that they were gonna fix the problem and have the shipping company call me to pick up the bumpers. After about a week & 1/2 I called them again. A new guy answered and come to find out that the last guy that had all my info doesn't handle customer service anymore. Back to square one. So to make an already long story short I got my new bumpers last week and guess what they don't fit either. So Friday I called the company from the body shop and told him. He told me that since I had already sent back 1 set of bumpers that I couldn't send back the other ones cause they didn't want to pay for the shipping and I could only get 35% of my money back. WTF is that $hit The point of this long story is Importfan.com / GTP International can go F#*K themselves. Sorry for the long story. I just had to vent
I'm gonna take your little Civic. Dust it off. Turn it sideways and stick it straight up you candy A*s.
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Joined: Apr 2003
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Rebel 2003 Toyota Celica GT
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Rebel
2003 Toyota Celica GT
Joined: Apr 2003
Posts: 4,650 |
That sucks. I know replicas aren't that great with fitment, but damn!
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Joined: May 2003
Posts: 2,449
Specialist 2003 Toyota Celica
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Specialist
2003 Toyota Celica
Joined: May 2003
Posts: 2,449 |
fuckers...
I am a HID Maniac!!
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Joined: Jul 2003
Posts: 500
Bruce Leroy 2002 Toyota Celica GTS
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Bruce Leroy
2002 Toyota Celica GTS
Joined: Jul 2003
Posts: 500 |
Yeah I know. But I guess it's true you get what you pay for.
I'm gonna take your little Civic. Dust it off. Turn it sideways and stick it straight up you candy A*s.
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Joined: Jan 2004
Posts: 2,031
Specialist
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Specialist
Joined: Jan 2004
Posts: 2,031 |
That sucks man...Thanks for the headsup though
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Joined: Apr 2003
Posts: 4,650
Rebel 2003 Toyota Celica GT
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Rebel
2003 Toyota Celica GT
Joined: Apr 2003
Posts: 4,650 |
Yeah I know. But I guess it's true you get what you pay for. Yeah, I kinda knew they were shady because if you read on their site it says something about how if the kit doesn't fit, that's not their fault and they won't take a return unless it's TOTALLY messed up.
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Joined: Feb 2004
Posts: 924
Senior Member 2002 Toyota Celica GT
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Senior Member
2002 Toyota Celica GT
Joined: Feb 2004
Posts: 924 |
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Joined: Apr 2003
Posts: 4,650
Rebel 2003 Toyota Celica GT
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Rebel
2003 Toyota Celica GT
Joined: Apr 2003
Posts: 4,650 |
Yeah I know. But I guess it's true you get what you pay for. Yeah, I kinda knew they were shady because if you read on their site it says something about how if the kit doesn't fit, that's not their fault and they won't take a return unless it's TOTALLY messed up. Here it is:
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Joined: Aug 2003
Posts: 2,925
Specialist 02 Toyota Celica
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Specialist
02 Toyota Celica
Joined: Aug 2003
Posts: 2,925 |
yea thats what happens when you buy a replica kit...thats sucks tho
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Joined: Jul 2003
Posts: 500
Bruce Leroy 2002 Toyota Celica GTS
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Bruce Leroy
2002 Toyota Celica GTS
Joined: Jul 2003
Posts: 500 |
At least in the 3 months of dealing with those dicks I have saved up enough to get the real VS kit.
I'm gonna take your little Civic. Dust it off. Turn it sideways and stick it straight up you candy A*s.
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Joined: Jun 2003
Posts: 2,863
Specialist 2001 Toyota Celica GT
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Specialist
2001 Toyota Celica GT
Joined: Jun 2003
Posts: 2,863 |
I ordered something from them & in the end, I got a refund, but it took me a month to get it
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Joined: Jul 2003
Posts: 500
Bruce Leroy 2002 Toyota Celica GTS
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Bruce Leroy
2002 Toyota Celica GTS
Joined: Jul 2003
Posts: 500 |
I ordered something from them & in the end, I got a refund, but it took me a month to get it Did you get a full refund?
Last edited by GTSHYPR; Mar 15, 2004 2:34pm.
I'm gonna take your little Civic. Dust it off. Turn it sideways and stick it straight up you candy A*s.
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Joined: Jul 2003
Posts: 310
loser magnet 2003 Toyota Celica GT
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loser magnet
2003 Toyota Celica GT
Joined: Jul 2003
Posts: 310 |
i dont see how they can refuse to let you send them back...obviously its a faulty product that they should take care of.
i got my pirate antenna ball back! *rock*
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Joined: Jul 2003
Posts: 500
Bruce Leroy 2002 Toyota Celica GTS
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Bruce Leroy
2002 Toyota Celica GTS
Joined: Jul 2003
Posts: 500 |
i dont see how they can refuse to let you send them back...obviously its a faulty product that they should take care of. Nope they wouldn't pay for the shipping. So I could send it back but, I would have to pay for it and I'm sure that they would just turn right around and sell it to someone else. The one guy actually told me I could try to sell them. My response was I'm going to sell someone parts that don't fit. I have more integrity than that.
Last edited by GTSHYPR; Mar 15, 2004 2:39pm.
I'm gonna take your little Civic. Dust it off. Turn it sideways and stick it straight up you candy A*s.
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Joined: Nov 2003
Posts: 2,223
Specialist
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Specialist
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Posts: 2,223 |
go burn down the store
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Joined: Jul 2003
Posts: 500
Bruce Leroy 2002 Toyota Celica GTS
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Bruce Leroy
2002 Toyota Celica GTS
Joined: Jul 2003
Posts: 500 |
go burn down the store Trust me I thought about it. But I figured that I've spent enough of my time dealing w/ them.
Last edited by GTSHYPR; Mar 15, 2004 2:55pm.
I'm gonna take your little Civic. Dust it off. Turn it sideways and stick it straight up you candy A*s.
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Joined: Jun 2003
Posts: 2,863
Specialist 2001 Toyota Celica GT
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Specialist
2001 Toyota Celica GT
Joined: Jun 2003
Posts: 2,863 |
I got a full refund, but there were paypal's fee. They never shipped my order eventhough they had my money for a month
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Joined: Jul 2003
Posts: 310
loser magnet 2003 Toyota Celica GT
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loser magnet
2003 Toyota Celica GT
Joined: Jul 2003
Posts: 310 |
i dont see how they can refuse to let you send them back...obviously its a faulty product that they should take care of. Nope they wouldn't pay for the shipping. So I could send it back but, I would have to pay for it and I'm sure that they would just turn right around and sell it to someone else. The one guy actually told me I could try to sell them. My response was I'm going to sell someone parts that don't fit. I have more integrity than that. ohh i see. a lot of places are like that though. like with certain clothing magazines i can order either online or thru telephone, you can ship it back and get an exchange or refund, but, you have to pay of shipping. thats pretty standard. they should reimburse you though, because thats just not cool nor fair.
i got my pirate antenna ball back! *rock*
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TheFilipinoCrew 2000 Toyota Celica GT
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TheFilipinoCrew
2000 Toyota Celica GT
Joined: Aug 2003
Posts: 4,265 |
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Posts: 894
Senior Member
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Senior Member
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dum dum dum... another victem falls to the hands of importfan
rip celi... 95 240sx
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Playboy 2001 Acura Integra
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Playboy
2001 Acura Integra
Joined: Jul 2003
Posts: 2,353 |
I was gonna buy from them, but I guess I should stay away.
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Posts: 2,371
SHO - NUFF 2003 Toyota Celica GT
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SHO - NUFF
2003 Toyota Celica GT
Joined: Jan 2004
Posts: 2,371 |
I was thinking about getting a carbon fiber hood scoop, and then I noticed that it didn't come with mounting hardware!!! good looking out...and don't worry, you're not the only one having bad luck today... >>> DAMN IT ALL!!!
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Joined: Nov 2002
Posts: 447
Senior Member 2000 Toyota Celica GTS
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Senior Member
2000 Toyota Celica GTS
Joined: Nov 2002
Posts: 447 |
Man, if you truely cared about your car, u'd get the real deal. I have no clue how my replica rear is gonna fit and after reading this, I'm not sure it's gonna be a good thing...
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Joined: Jul 2003
Posts: 2,216 Likes: 1
Specialist 2000 Toyota Celica GT
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Specialist
2000 Toyota Celica GT
Joined: Jul 2003
Posts: 2,216 Likes: 1 |
damn, that sucks. good luck with getting the veilside kit though!
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Joined: Mar 2004
Posts: 95
Member 2000 Toyota Celica GTS
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Member
2000 Toyota Celica GTS
Joined: Mar 2004
Posts: 95 |
Yo bro im sorry to hear dat. I was gonan buy a replica 2. but form www.dragracing.com [ dragracing.com] but hells no i rather pay alil more and get the real stuff. How we say it in spanish "LO BARATO SALE CARO". sorry kid..
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Member 2002 Toyota Celica GT
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Member
2002 Toyota Celica GT
Joined: Jan 2004
Posts: 42 |
I was gonna buy from them, but I guess I should stay away. Same..I was like...2 weeks away from buying my kit from them..but aparently not anymore...
this is no longer a guys hobbie.
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Member 2001 Toyota Celica GT
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Member
2001 Toyota Celica GT
Joined: Aug 2003
Posts: 161 |
make sure when buying things online to check with www.bbb.org. [ bbb.org.] also check for the verisign logo and just use common sense when buying things online. dont buy from any ole' website.
Controlled Inertia
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Urgent
by SoloXKay - Mar 19, 2024 11:58am
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- Part Reviews
- OEM Parts Catalog
- Body Kits, Ground Effects
- Hoods, Hood Scoops
- Spoilers, Wings, Splitters
- Side Mirrors
- Head/Tail Lights & Bulbs
- Interior Appearance
- Interior Performance
- Engine Dress-up Kits
- Exhaust Systems
- Engine Performance
- Bars, Braces, Coilovers
- Shocks, Springs
- Wheels, Tires, Brakes
- Audio, Video, Security
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